Double Glazing and Door Installed but big gap and it Rattles? Post questions and find answers on glazing, double glazing, upvc glazing, conservatory glazing, fixtures and fittings etc....

[Crimmie]

Hi All,

Need some advice please......

Just had new double glazing installed and a composite door.

Noticed when they was installing a significant gap at the top where the frame was quite short for the aperture. Is this normal and acceptable?

Door gap

8D75F42C-6294-42EB-A528-D282165F839C.jpeg (20.36 KiB) Viewed 2327 times

In addition the door when closed and locked can be pushed backward and forwards to make a rattle, guessing this isn’t normal either? I didn’t go with the traditional pad handle but with a long bar as a handle so there is no lock to engage it’s just a push shut door.

Feedback would be much appreciated so I know if to go and moan or not.

[Skid Sprocket]

That gap is far from acceptable you wouldn't want that even on a garden shed. When you say the door rattles do you mean just the door or does the whole frame rattle from the wall.
I assume you have a guarantee. Have you had windows fitted at the same time? If so then I would have the whole lot independently checked by trading standards as there are many regulations involved with replacement windows and doors.