It was a blockage in the drain hose - was fine at either end but twisted in the middle behind a fitted kitchen unit. :oops: Thank you. (Haven't been on this site for some time!) [quote="htg engineer"]Not draining - it's the pump or blockage. As you say it works if drained by hand. Either t...
Yes, the impellor is turning fine, there's nothing obstructing it.
It will spin once the water is drained manually, could there be a blockage anywhere else? or could it be a part that needs replacing?
The pump is running.
There were some coins in the sump hose, have checked the drain hose which is clear, as is the plastic connector that the drain hose is connected to at the sink end.
It completes a cycle still without draining or spinning.
Many thanks.