Potterton Suprima 60L problems Help and information on all topics relating to your central heating, air conditioning and ventilation issues.

[GordonM]

My Potterton Suprima 60L system gas boiler will only heat up the radiators when a demand for hot water is given. The red fault light stays on and will not reset. The boiler 'tries' to fire up when the room thermostat is turned up - the fan cuts in, the relay klunks, the pilot light ignites - but it cuts out and the fault light appears. The only way to get it to work is when the bath, or shower or hot water tap is turned on for prolonged time and there is a demand for hot water in the tank. Please help. :(

[Steve the gas]

Hi Gordon,

Do you have a 3 way motorised valve, if so, put the slider into the manual position and wait.The MV will be near your pump.If it then works ok you need to change MV head / motor.

Hth

[htg engineer]

As StG says - check the three port valve.

Probablya fault with the actuator/motorised valve, but also check the valve body for leaks and make sure the spindle moves freely.


htg

[GordonM]

htg & Steve the gas, thanks for info. Moved the spindle on the Honeywell valve (closest to Primary Flow from the tank) to MANUAL/ON but nothing obvious happened. Still only seem to have any heat in radiators when the hot water is demanded. Room thermostat set high, control panel set to Central Heating ON, not AUTOMATIC or ALL DAY. When hot water kicks the system in, the Honeywell valve actuates the spindle and the arm starts moving back to AUTO. Any more obvious hints tips? Trying not to resort to calling out Dick Turpin, especially with Santa coming soon. Thanks.