Shower nightmare
Posted: Fri Aug 01, 2008 9:46 am
Long story so sit back and enjoy, I hope.
Recently purchased Revitalise shower enclosure and tray from B&Q, the salesman mentioned that it might need a pump depending on water pressure but the plumber who fits it would be able to tell me.
Got a plumber and he said the water pressure was fine, connected the shower, sink and toilet bowl, then the problems started, I will called the plumber and his mate Roy & Trigger for reference purposes.
We didn't use the shower straight away as we wanted to tile the bathroom and after a couple of days decided that we should make sure it was working properly.
Turned on the shower and the pressure seemed fine but the water was cold, turned the handle to hot only to find the water slow down to a trickle but it was really hot.
Thought we only needed to fiddle with the mix to get the right temperature, no chance, either stone cold and pressure great or really hot and at a trickle is all we could get.
We noticed however that the tray was really slow to empty and we could not keep the shower on for more than 30 seconds.
We thought we had somehow blocked the pipe with tile adhesive or grout but found out after plunging for half an hour and a bottle of drain cleaner that there was a piece of carpet in the pipe.
The plumber had placed the carpet in the pipe to stop any water leaking our during fitting the tray, very strange indeed.
Called Roy and he returned, removed the carpet from the pipe and blamed his workmate Trigger, still insited the water pressure was fine.
I wasn't present when Roy called back or he would not have left without fixing the shower, my wife decided it was safer for Roy not to be called back and to call a real plumber.
The next plumber wanted to install new pipes over my newly tiled wall and a pump right next to the shower but could not be sure this would solve the problem, so spend £500 and take pot luck whether it works or not.
Decided it was time to find out a little more about pumps and things and to try and find a plumber who wasn't a member of the national rodeo association.
Called about twenty numbers, got mostly answer machines or no answer at all, one call back but useless.
Went onto B&Q website only to find out they offer a fitting service and wondered why we hadn't been offered this option when buying, we would have jumped at it.
Decided to call them for any information or help I could get at this point, spoke to their resident plumber who said the shower had probably been connected to the cold mains supply.
I can't understand why this would make the hot water dribble out instead of coming out correctly but he's the expert.
I'm not a plumber and I don't know if I need a seperate cold water tank or a plpe from the existing one and a pump.
If any plumbers in the Lanarkshire area know what they have to do to sort this I would love to hear from them, please note I do not need any more maunure for the garden and there is no place to tie up a horse so no more cowboys.
A fully qualified plumber needed.
Recently purchased Revitalise shower enclosure and tray from B&Q, the salesman mentioned that it might need a pump depending on water pressure but the plumber who fits it would be able to tell me.
Got a plumber and he said the water pressure was fine, connected the shower, sink and toilet bowl, then the problems started, I will called the plumber and his mate Roy & Trigger for reference purposes.
We didn't use the shower straight away as we wanted to tile the bathroom and after a couple of days decided that we should make sure it was working properly.
Turned on the shower and the pressure seemed fine but the water was cold, turned the handle to hot only to find the water slow down to a trickle but it was really hot.
Thought we only needed to fiddle with the mix to get the right temperature, no chance, either stone cold and pressure great or really hot and at a trickle is all we could get.
We noticed however that the tray was really slow to empty and we could not keep the shower on for more than 30 seconds.
We thought we had somehow blocked the pipe with tile adhesive or grout but found out after plunging for half an hour and a bottle of drain cleaner that there was a piece of carpet in the pipe.
The plumber had placed the carpet in the pipe to stop any water leaking our during fitting the tray, very strange indeed.
Called Roy and he returned, removed the carpet from the pipe and blamed his workmate Trigger, still insited the water pressure was fine.
I wasn't present when Roy called back or he would not have left without fixing the shower, my wife decided it was safer for Roy not to be called back and to call a real plumber.
The next plumber wanted to install new pipes over my newly tiled wall and a pump right next to the shower but could not be sure this would solve the problem, so spend £500 and take pot luck whether it works or not.
Decided it was time to find out a little more about pumps and things and to try and find a plumber who wasn't a member of the national rodeo association.
Called about twenty numbers, got mostly answer machines or no answer at all, one call back but useless.
Went onto B&Q website only to find out they offer a fitting service and wondered why we hadn't been offered this option when buying, we would have jumped at it.
Decided to call them for any information or help I could get at this point, spoke to their resident plumber who said the shower had probably been connected to the cold mains supply.
I can't understand why this would make the hot water dribble out instead of coming out correctly but he's the expert.
I'm not a plumber and I don't know if I need a seperate cold water tank or a plpe from the existing one and a pump.
If any plumbers in the Lanarkshire area know what they have to do to sort this I would love to hear from them, please note I do not need any more maunure for the garden and there is no place to tie up a horse so no more cowboys.
A fully qualified plumber needed.