Hi from a householder amateur!
I have a saniflow plus for over 5 years. For the last 2 years it "gets blocked" about every 6 months. I then call a guy to fix it. I am aware of what should not be put in saniflow etc.
For the first time - I decided to open it up and investigate. I removed POWER source. Then I did a wet hoover and cleaned up a bit.
It appears that the toilet soil pipe does NOT go into the macerator directly - there is a 2cm gap between inner wall of saniflow and the center of unit (with the blade).
Also, see attached photos. I found these "spare parts" at the back of the saniflow on the floor - out of site. God knows how long they have been there!
QUESTION 1: Should the waste pipe from the toilet be a sealed join into the centre of the saniflow (the macerating bit!) ?
The waste pipe from the toilet IS sealed as far as the outer wall of the Saniflow but NOT into the Saniflow itself.
QUESTION 2: See link below for photo. I am wondering should these be inside the saniflow rather than lying on the ground behind the unit. Or are they just waste lying around untidy.
https://www.screencast.com/t/EX2mgNYw7Q
saniflow1
Thanks for assistance.