DIY Doctor UK DIY Forums

Please help me

Model zwt71201 wa

It's not draining properly, error code e20

I simply can't remove the filter part to check for blockages. I un screw the white cover and it leaves a grey indented piece which I believe is the filter but no means of getting it out, I've tryed to capture photo - am I missing a tool?

Can't add image I'll try on work PCs Tomm

Help would be much appreciated / anybody have experience of such a thing?

Hi

Unfortunately we don’t have anyone in the office at present with any great knowledge of washing appliances. On having a quick Google, I managed to locate the following info on the Money Saving Expert forum which may be of some use: http://forums.moneysavingexpert.com/sho ... p?t=864935

From what you are describing it sounds like a draining problem so worth checking all fingers etc….

f this does not solve the issue then it may be worth checking out the ukwhitegoods.co.uk site and asking one of the engineers on there

Hope this helps, apologies we cannot be of more help