DIY Doctor UK DIY Forums

I've fitted the above into my kitchen floor wood skirting and for some strange reason it suddenly stopped working tonight. It worked perfectly earlier on today. I've slid it out to check, but I must confess I'm not sure what I need to look for to repair. I've added a pic below if it helps.

Thank you
Yvonne

Hi apprentice,
Presumably you have an all electric one. One of the problems with these heaters being at floor level is that they suck in all sorts of crap, the is especially bad if you have a hairy pet.. try removing the heater and check the thermal cut outs to see if they have tripped and clean the heat matrix.
Regards S

stoneyboy wrote: ↑

Sun Jan 07, 2024 11:11 pm

Hi apprentice,
Presumably you have an all electric one. One of the problems with these heaters being at floor level is that they suck in all sorts of crap, the is especially bad if you have a hairy pet.. try removing the heater and check the thermal cut outs to see if they have tripped and clean the heat matrix.
Regards S

Hi S,

Thanks for the reply. I'll be taking your advice, but I just need to make sure I follow the instructions correctly. So, forgive me if the following questions reveal my lack of knowledge.

Do I, at any point, need to remove the top grill of the plinth?
Where would I find the thermal cut outs?
How would I know if they have been tripped?
Which part is the heat matrix?

Many thanks
Yvonne

Greek wrote: ↑

Mon Jan 08, 2024 1:37 am

stoneyboy wrote: ↑

Sun Jan 07, 2024 11:11 pm

Hi apprentice,
Presumably you have an all electric one. One of the problems with these heaters being at floor level is that they suck in all sorts of crap, the is especially bad if you have a hairy pet.. try removing the heater and check the thermal cut outs to see if they have tripped and clean the heat matrix.
Regards S

Hi S,

Thanks for the reply. I'll be taking your advice, but I just need to make sure I follow the instructions correctly. So, forgive me if the following questions reveal my lack of knowledge.

Do I, at any point, need to remove the top grill of the plinth?
Where would I find the thermal cut outs?
How would I know if they have been tripped?
Which part is the heat matrix?

Many thanks
Yvonne

I'm so pleased that I wanted to let you know ASAP to save you having to reply. I decided to follow your advice for cleaning, even though I wasn't sure about some of the technical terms. And I'm pleased to say that it did the trick. I can't thank you enough. Not least because you've saved my partner the cost of purchasing a replacement as he would never have believed that repairing it would work.

Kind regards
Yvonne

Hi apprentice,
Thank you for updating us about your success, it’s great you were able to sort this.
Take care,
Regards S

I couldn't wait to share my joy, so I wanted to let you know right away without waiting for your response. Your cleaning advice, though some technical terms were a bit unclear to me, turned out to be a game-changer. I'm thrilled to report that it worked like a charm. I can't express my gratitude enough, especially considering you've saved my partner from the expense of buying a replacement. He would have been skeptical about repairing it, and your advice has truly made a significant impact. Thank you so much!