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Patio door eurolock out

Posted: Sun Sep 24, 2023 3:41 pm
by Pommeinzennor

I have just moved house and it has a conservatory door eurolock which was just spinning. I have removed the lock but can’t unlock with an Allen key.

This is what I see from the inside
and outside

Anyone know how to get the door open?

Many thanks for the help.

Re: Patio door eurolock out

Posted: Tue Sep 26, 2023 9:26 pm
by stoneyboy
Hi pommienzennor,
With the cylinder out of the lock, when you turn the key does the cylinder cam rotate as the key is turned.
If you can and you cannot stop the cam turning with the key you will need to investigate the lock mechanism.
If the cam does not turn with the key you need a new eurocylinder_
Regards S