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Bodged Repointing Mortar Crumbling to Dust

Posted: Mon Sep 09, 2019 10:47 am
by yorkie1234
I think I have been ripped off. After a repointing job 4 days later the mortar crumbles to dust. The builder says it will harden but I think it is a lie. Please can you confirm if this looks wrong?
https://youtu.be/g55fJY80Z2c