Patio door eurolock out
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Pommeinzennor
Labourer
Labourer
Posts: 2
Joined: Sun Sep 24, 2023 3:17 pm

Patio door eurolock out

by Pommeinzennor » Sun Sep 24, 2023 3:41 pm

Hello,

I have just moved house and it has a conservatory door eurolock which was just spinning. I have removed the lock but can’t unlock with an Allen key.

This is what I see from the inside
Inside
Inside
and outside
Outside
Outside


Anyone know how to get the door open?

Many thanks for the help.

stoneyboy
Project Manager
Project Manager
Posts: 6402
Joined: Wed Dec 10, 2008 6:44 pm

Re: Patio door eurolock out

by stoneyboy » Tue Sep 26, 2023 9:26 pm

Hi pommienzennor,
With the cylinder out of the lock, when you turn the key does the cylinder cam rotate as the key is turned.
If you can and you cannot stop the cam turning with the key you will need to investigate the lock mechanism.
If the cam does not turn with the key you need a new eurocylinder_
Regards S

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