Hi, i am looking for some advice. We have a gas fired back boiler. The hot water running fine through emmersoin heater however we not getting any heating to radiators, have checked pump and divertor valves and they seem to be working fine. The inlet and outlet pipes from pump are completely cold,the gas fire working the programmer and thermostat ok these activate the pump. Can you explain how the back boiler system works and any reasons why the water not heating to surply heating.
thanks