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by KM
Tue Jun 01, 2010 12:22 am
Forum: Decorating Forum
Topic: This paint stinks!!!!
Replies: 392
Views: 468212

Re: We’re here to help, so please come and talk to us:

Hi Geraldine, Thanks for taking the time to respond to the issues we are facing at the moment. I am one of the people that has experienced this “smelly paint” problem. I must start out by saying that Crown have been very helpful in trying to resolve this issue for me and that the Crown trade represe...
by KM
Tue May 25, 2010 8:03 pm
Forum: Decorating Forum
Topic: This paint stinks!!!!
Replies: 392
Views: 468212

Just to update anyone that may be interested. Crown have been very helpful to date in trying to resolve our issue. We had two differing smells in separate rooms in our house. Upstairs we used Crown English Fire Emulsion and after a few days there was a sour milk type smell coming from the walls. Dow...
by KM
Mon May 10, 2010 10:52 pm
Forum: Decorating Forum
Topic: This paint stinks!!!!
Replies: 392
Views: 468212

Well a Crown representative called to the house today to collect samples and surprise surprise he maintains he could smell nothing. Do they think we are idiots? We haven't used the room for two months because of the smell and he says he can't smell anything.... He is returning on Thursday with a col...
by KM
Thu Apr 29, 2010 6:07 pm
Forum: Decorating Forum
Topic: This paint stinks!!!!
Replies: 392
Views: 468212

DIY Doctor, Thank you for the update and it is good to see that Crown are at least looking into the problem. I am in Ireland and I have finally got the Customer Service department to agree to come to my home and inspect the room and collect samples of the paint for testing. I am no expert in the are...
by KM
Mon Apr 26, 2010 11:04 pm
Forum: Decorating Forum
Topic: This paint stinks!!!!
Replies: 392
Views: 468212

Hi, We have recently painted a room with the same results! The room smells awful. Funny thing is my next door neighbour is now complaining about the same smell in a room she only painted a few weeks ago. I checked it out and she has the same smell as in our room. We both used Crown paint, however sh...
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