I have been a loyal customer to dulux trade centre for years now, Recently i had my very 1st call back from a job. It turned out the gloss work was completly yellow within 2 weeks. I had done there bathroom 2 years previouse and the gloss work is still fine nice and white, But i had coated the radiator while i was doing the hall. I had used crown in the bathroom, So as the rad was yellow and the reast was white it showed that the hall was the same so i dug out the old tin of gloss and the tin at the top where i had poured the pain from looked magnolia, yes no joke. it was that bad. I looked out another batch and it was the same.
I spoke to dulux and they had no care about the matter, i was deeply discusted. So just a heads up that Gliddens Brilliant white gloss is terrible. Has anyone else had this with gliddens? How did you get on with customer service?
I have sorted the gloss work now with crown gloss but was deeply disapointed in dulux that the couldnt care less about what has happened, I have never had this problem before. And i hope by changing to crown this wont happen again.
