Hi everyone,
Looking for some advice if I may. Got a UPVC espag unit which has given up the ghost, but looking at other windows it the house, it'll just have two pins that shoot in to keepers when the handle is turned, no buttons/Mushrooms to pull back. One of these pins is stuck in, and I'm not sure how I'd get that to retract so I can open the window? Assume the glazing needs to come out, but then I'm not too sure - any help would be much appreciated! James