by doubleudee »
Wed Aug 24, 2022 11:33 am
Yes I agree OUCH!
Could say it a lot harder seeing that EVEREST did the whole job in 2015 and I had a 10 year guarantee with them which is now USELESS seeing as they went under in 2020, but suddenly re-opened a week or so later as EVEREST 2020!
I already had these jobs including two others outstanding with them (they fitted SILVER handles to both sets of doors, with GOLD trim (hinges) and they were due to sort the lot (according to them) in 2020, but after the change of name said the claim was no longer valid as EVEREST does not exist anymore (hands washed there).
I have contacted the insurance people - no reply at first, but after months of chasing them up including sending copies of all documentation I only got the claim form last week.
To make matters worse, during the extreme hot weather a couple of weeks ago, one of the glass roof panels of the conservatory exploded, gratefully it was only the outer glass that broke so we are still dry inside.
Thanks for your help
WD