Hope someone can possibly give me some advice.
Had some internal doors fitted about 2yrs ago - doors have been fitted with Jigetch mechanisms.
However the latch is stuck in, i cant seem to get this to come out and stay out so thinking i need to replace the mechanism.
The only issue i have is i cant seem to remove the mechanism from inside the door (behind the handle)
With all the force in the world it wont budge more than approximately 2mm out - not enough to pull it out.
I contacted the joiner and he said "they're not supposed to come out" which i think seems a bit of a cop out.
Any advice would be appreciated.