You need to make sure your header is reserved for important information such as meta titles, page titles and meta descriptions. Your main content needs to be in your body tag.
it can be difficult many people just refer you back to the manufacturer (as i know with past experience) i would not give up im sure someone out there on the web will supply something or try sites like ebay
it is a difficult situation when no one will admit to it but i agree with your wife i would pay for a proper job to be done, after all not something that gets replaced evey month is it.